COVID-19 Shipping Information
Tangerine Menagerie is open and will continue to ship orders. However, the COVID-19 pandemic will likely affect shipping times, especially for our international customers.
The US Postal Service has warned that domestic packages may see a delay of one or two days beyond normal expected delivery timeframes. International packages are still being accepted with the exception of local government limitations. Most countries are still receiving international mail, although lockdowns, transportation disruption, and reduced staff mean there is a high probability that your package will be delayed.
Some countries cannot currently process and deliver international mail due to service suspensions or a lack of transportation. Other countries can still deliver mail but are experiencing service disruptions and significant delays. Please check here for frequently updated information about your country - you may need to go to the bottom of the page to find your country’s latest updates.
If you wish to make a purchase, but your country is either not accepting inbound packages at this time or has warned of disruptions that make you concerned about your delivery, please contact us to make arrangements.
For both domestic and international orders, I am using contactless shipping options, meaning that I pack orders and purchase postage from home and arrange for them to be picked up from my house. This is safer both for me and for postal workers, and complies with Governor Inslee’s stay-at-home order. What it means for you is that your package will likely be picked up and scanned into the postal system the day after you receive an email confirming that your order has shipped.
I appreciate your patience as I work to find the best ways to keep Tangerine Menagerie running as normally as possible right now!