COVID-19 Shipping Infomation
Tangerine Menagerie is open and will continue to ship orders. However, the COVID-19 pandemic will likely affect shipping times, especially for our international customers.
The US Postal Service is experiencing service delays of one or two days beyond normal expected delivery timeframes. International packages are still being accepted with the exception of local government limitations. Most countries are still receiving international mail, although lockdowns, transportation disruption, increased mail volume, and reduced staff mean there is a high probability that your package will be delayed.
Some countries cannot currently process and deliver international mail due to service suspensions or a lack of transportation. Other countries can still deliver mail but are experiencing service disruptions and significant delays. Please check here and scroll to the bottom for the latest updates on your country's situation.
If you wish to make a purchase, but your country is either not accepting inbound packages at this time or has warned of disruptions that make you concerned about your delivery, please contact us to make arrangements.
For both domestic and international orders, I am using contactless shipping options, meaning that I pack orders and purchase postage from home and arrange for them to be picked up from my house, so your package will likely be picked up and scanned into the postal system the day after you receive an email confirming that your order has shipped. Please allow a day or two for the tracking number you receive in your shipping confirmation email to begin showing movement.
I appreciate your patience as I work to find the best ways to keep Tangerine Menagerie running as normally as possible right now! Please stay safe and healthy!